Microsoft, one of the tech giants, has set a new trend with its Windows 10 updates. A noticeable feature of the update is that it prods users to explain why they are choosing not to use its integrated browser, Edge. It’s particularly noticeable when users start to download an alternative browser such as Google Chrome.
Edge is an inbuilt browser, a part of the Windows 10 package. It ideally should be the primary choice of the users. However, global statistics have been showing a contrary trend: users download and install other browsers, with Google Chrome leading the charge.
This reality seems to bother Microsoft, who has never been shy of pushing its browser onto users. This time, Microsoft's Edge browser team has taken a proactive measure. They are inquiring directly from users as to why Edge isn't their browser of choice.
![Microsoft wants to understand why you won](/media/sl2fet4a/6d5ab64e837b8856fba9d7ecb679-1449939.jpg?format=WebP&quality=50&v=1d9f88729d15b80)
Once you visit the download page of another browser using Edge, a pop-up message will ask you to 'give Microsoft Edge a shot'. This is not a rare occurrence, several software installations have similar prompts.
However, if you persist and continue to download another browser, Edge takes an extra step. It asks: 'Why are you installing another browser?' This goes farther than usual in inquiry, hence gaining notice.
The question has pre-set answers from which the users can choose. The options include 'Edge is too slow', 'Edge is unreliable', 'Edge does not have the features I need' and the likes. The data collected would be valuable in further development of the Edge browser.
The attempt to grasp user sentiment at the point of switching browsers shows Microsoft's ambitions regarding Edge. It suggests the company is serious about understanding and addressing why many users are jumping ship.
Firefox had used a similar tactic when users uninstalled the browser. Their strategy aimed at retaining existing users, whereas Microsoft is keen on preventing people from deviating in the first place.
However, ultimately the choice of the browser lies with users. They can opt to change to whichever browser they find most easy to use, taking into account its speed, features, and reliability, amongst other parameters.
Edge has many commendable features. It's tightly integrated with the Windows 10 OS, boasts of excellent security, and can now run Chrome extensions too. Also, Microsoft continues to invest in the development of Edge, showing its commitment to the product.
The user response to this new feature, however, remains to be seen. While some may see the move as invasive, it could also be perceived as a sign of Microsoft's commitment to improving its product based on user feedback.
Microsoft's long-term strategy for Edge is hard to predict. It continues to push the browser aggressively, hoping it will become the preferred choice among users. The company had even used Windows prompts and aggressive advertising in the past to keep Edge in the limelight.
The data generated from the user feedback proves useful for any company looking to improve its products. In the case of Microsoft, this information would aid in the development of the next version of the Edge browser and may lead to more user-centric changes.
The use of feedback to drive product development has become an increasingly common trend. Companies, particularly in the tech scenario, value user perspectives and adapt their strategies accordingly. Microsoft is part of this trend with its user feedback feature.
Imagine, the next time you download a different browser using Edge, try to see the positive side. You might just have a part to play in the development of the next-generation Edge browser.
A strategy like this could either backfire causing users to react negatively or indeed help to boost usage according to the improvements made based on the feedback received.
This unique feature, despite the varying opinions, undoubtedly puts user experience at the core. One can argue that it exemplifies Microsoft's commitment to improving its product and meeting user expectations.
It's yet to be seen how the broader user community will perceive this. Whether it sees this as an intrusion or an improvement will decide Microsoft's next steps regarding Edge's development.
For now, Microsoft's inquiry seems an innovative step in the direction of improving a product based on user preferences. Its approach mirrors the future of software development where maintaining a user-centered design could hold the key to success.